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We take a fully refundable deposit of £25 for all our consultations. The deposit can either be fully refunded after the consultation or used to pay for your treatment. The choice is yours.


If you need to re-arrange your consultation, we kindly ask that you give our doctors 48 hours notice before your appointment. To cancel or reschedule a consultation, please contact the clinic on: 01244 757525


If you need to cancel your consultation, we kindly ask that you give our doctors 48 hours notice before your appointment. To cancel or reschedule a consultation, please contact the clinic on: 01244 757525


After selecting a time and date for your consultation, a member of our reception team will contact you to confirm your appointment. Please allow 24 hours for a member of our team to contact you.


You can have the consultation at home or in a clinic, the choice is yours. However, some of our more advanced treatments can only be conducted in a clinic. Your doctor will confirm this with you during your consultation.


During your consultation, the doctor will discuss the areas you’d like to target, your desired improvements and the best treatment options for your specific case. You should feel 100% confident in the chosen treatment for your desired look.


When it comes to the way you look, we believe that anything less than the best is just dangerous. That’s why we only ever use specially trained aesthetic doctors and nurses to ensure the best and safest results. 


Our main clinic is based just on the outskirts of Chester. However, our at-home service covers all of Cheshire, the Wirral and North Wales. If you’d like more specific information, please contact our reception on: 01244 757525


The £25 charge for a consultation is a refundable charge to hold your consultation/treatment time slot. This charge allows us to cover the costs of any last-minute cancellations or missed appointments. For more information, please contact our reception on: 01244 757525


Our practitioners will not treat anyone below the age of 18. All customers should be over the age of 18 before booking their consultation. 


During your consultation, the doctor will discuss with you the best treatment options and the required before and aftercare. The majority of our treatments require minimal before and aftercare.  


All risks and potential complications will be discussed fully in your free consultation. 

Need to get in touch with Face&Co?

Whether you want to book an appointment, ask any questions or discuss your treatment, our medical team are always happy to help. Either fill out the enquiry form, give us a call, email us or visit our Chester clinic to speak to somebody in person.